Although we have a Limited One Year Warranty, we proudly offer Five Star product support throughout the life cycle of your boots. Always reach out to us with any fit/service/repair requests and have one of our Apex Experts take care of you! Call Apex at 303-530.3340, email info@apexskiboots.com, or leave a chat message on www.apexskiboots.com. Fees may apply.
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The Tunable A-Flex Suspension system allows for three different boot flex settings. You can adjust the flex to your liking by installing one of three different flex elastomers provided with each pair of boots. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. The flex elastomers are color coded for ease: green is softest, blue is medium, and black is stiffest. The blue or medium flex elastomer is installed as the default. But, you can easily adjust 10 points stiffer or 10 points softer by inserted a different flex elastomer. Please view the instructional video here: https://www.apexskiboots.com/video-gallery for further information.
2021/22 Boots: | |
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Boot Model | Tri-Level flex rating |
Antero | 115/125/135 |
Blanca | 75/85/95 |
The Adjustable Flex-Arm allows you to adjust the forward lean of your Apex Ski Boot into 4 different forward lean positions: 10°, 12°, 14°, or 16°. A tool to make this adjustment (an Apex hex wrench) is included with each pair of boots. You can also use a hex wrench of your choosing to complete this adjustment. Please view the instructional video here: https://www.apexskiboots.com/video-gallery for further information.
]]>Depending on how quickly you need the replacement part, there are several options.
Apex will repair nearly all BOA® failure at our shop in Golden, CO. Please email or call us for assistance at 303-530-3340 or info@apexskiboots.com
If the need is not immediate, please visit the BOA® website at: https://www.theboasystem.com/support for information on how to receive a replacement through their Warranty Department.
You may also be able to repair your BOA® system, depending on the severity of the problem. BOA® has several repair videos and instructions on the website: https://www.theboasystem.com/repair
If you are in need of immediate repair of your BOA® reel system, we suggest that you contact a local ski/board shop that is familiar with the BOA® system. Typically, a shop that carries snowboards and snowboard boots are very familiar with Boa, and it is typically is a very fast, easy, and inexpensive fix or replacement part. If the local shop does not happen to have a replacement, or they are not able to fix it, we would be able to send a replacement BOA® reel to the shop for overnight delivery so we can get you back out on the slopes as soon as possible.
]]>Apex's Demo Center has off-season hours April through September. Please call 303-530-3340 or email info@apexskiboots.com for an appointment prior to visiting. Appointments required for off-season visits. Thank you.
]]>Please keep in mind that the charts are for general reference, as everyone’s feet are very different. Fitting a boot can be a very complicated process based on foot length, width, arch height, instep height, foot volume, supination/pronation, calf volume, boney prominences, and more. Our charts provide a general working guideline or give us a call at 303-530-3340.
]]>Yes. Please call or email or HQ (303-530-3340 or info@apexskiboots.com) for information on a purchase of fresh liners.
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