Privacy policy

Privacy & Terms

APEX IS COMMITTED TO PROTECTING YOUR PRIVACY

Apex is committed to protecting your privacy and complying with applicable data protection and privacy laws. We hope that this Privacy Policy (“Policy”) helps you understand what kind of information we collect in connection with our products and services and how we process such information. Throughout this Policy the term “personal data” means information relating to an identified or identifiable individual (i.e. a natural person). “Apex” refers to Apex Sports Group, LLC.
This Policy applies to personal data collected in connection with products and services offered by Apex or from other interactions with us where a link or other reference of incorporation to this Policy is made, for example, in connection with our products and accessories, websites (also including mobile websites), applications and other types of services offered by Apex typically in electronic form, as well as other services such as customer care and warranty services, customer events, or promotions and campaigns.
We may provide additional or amending privacy information in connection with a particular Apex product or service. Such information prevails over this Policy to the extent of any conflict. Our products or services may contain links to other companies’ websites and other third party services that have privacy policies of their own. We recommend that you read the privacy policies of such services. Apex is not responsible for the privacy practices or contents of any such services.
By using the relevant website /or by submitting personal data to Apex/or by clicking “I Agree”, depending on the website, service, or application you are using, you express your consent and agreement to the processing of your personal data in the manner provided in this Policy. If you do not agree with this Policy, please do not use this website, or provide Apex with your personal data, or do not grant your consent otherwise.

Data Collected

We collect your personal data typically when you make a purchase, use or register into our services, enter into a sales promotion or a campaign or otherwise interact with us. We endeavor to collect personal data only with your knowledge or consent. 
Below are examples of the categories of data collected.


Technical Information

For the most part, you may visit our websites or use our products or services without having to tell us who you are. However, certain technical information is normally collected as a standard part of your use of our services. Such information includes, for example, your IP-address, access times, the website you linked from, pages you visit, the links you use, the ad banners and other content you viewed, information about your devices and other such technical information your browser provides us with or as may be otherwise collected in connection with certain products and services. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by the telecommunications operator as a standard part of that communication. Please also see the section “Use of Cookies and Web Beacons” below.


Information You Provide Us With
When you register for our services, make a purchase, enter a sales promotion or otherwise interact with us, we may ask you to provide us with information such as your name, email address, street address, as well as user names, passwords and other such credentials that are used to authenticate users and to validate their actions or that may be needed to provide you with the products and services you have requested or to communicate with you, as well as information uploaded by you such as location, route information, pictures etc.
We may collect training data demographic information, for example, your age, gender, postal code and language preferences. We may also collect other information you provide, such as your consents, preferences and feedback, information relating to your devices and other such information you provide us with. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data. We may also obtain, in accordance with applicable law, some personal data from list-rental companies and other such publicly available sources. Some of our services may allow you to submit information about other people, for example, if you make an order for a product that you wish us to send directly to another recipient.

Your Transactions With Us

We collect or ask for information relating to your purchase and/or use of our products and/or services and your other interactions with us. Such information may include, for example, details of the queries or requests you have made, the products and services provided (including delivery details), financial details (including payments made, credit card details, billing address, credit checks and other such financial information), details of agreements between you and Apex, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points. Certain services may involve the use of your location data. However, use of your location data for such services is subject to your prior consent, for each service.


The Purposes For Which We Process Your Personal Data

Apex processes your personal data for the purposes described in this Policy and/or any additional service specific privacy information. Please note that one or more purposes may apply simultaneously.
Provision of products and services. We may use your personal data to fulfill your requests, process your order or as otherwise may be necessary to perform or enforce the contract between you and Apex, to ensure the functionality and security of our products and services, to identify you and to prevent and investigate fraud and other misuses.

Development of products and services
We may use your personal data to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services. We may also use your personal data to personalize our offering and to provide you with service more relevant to you, for example, to make recommendations and to display customized content and advertising in our websites. We may combine personal data collected in connection with your use of a particular Apex product and/or service with other personal data we may hold about you, except where such personal data was collected for a different purpose. We may create aggregate and statistical information based on your personal data.


Communicating With You and Marketing

We may use your personal data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may use your personal data for marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer. Also, some of our products and services may be used to promote products and services of other companies. However, Apex does not disclose your personal data to such companies or any other company for marketing purposes without your prior consent.

Sharing Your Personal Data

We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.
Consent. We may share your personal data to third parties not mentioned in this document only if we have your consent to do so. Your consent may, depending on the service, be implied or express. For example, if you submit and publish your own personal data to our user communities, such actions will be construed as you granting your consent to such processing.

Apex Sport Groups, LLC and Authorized Third Parties

We may share your personal data within Apex Sports Group group companies and their subsidiaries and affiliates, including but not limited to the sales entities of Apex Sports Group, or authorized third parties who process personal data on behalf of Apex Sports Group for the purposes described in this Policy, such as e.g., technical and logistics service providers. Such parties are not permitted to use your personal data for other purposes, and we require them to act consistently with this Policy and to use appropriate security measures to protect your personal data.
Mandatory disclosures. We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend Apex’s legitimate interests, for example, in civil or criminal legal proceedings.



Collecting the Data of Minors


Apex does not seek to collect any information from or engage in any transactions with persons under the age of 13. Our databases may nevertheless contain personal data of children under 13 due to the fact that it is not always possible to determine precisely the age of the user. We reserve the right to block the service from any person who is under 13 years of age.

Apex’s policy is to request that minors (the legal age of majority and therefore the age of minors is determined by local law where you reside) do not make purchases or engage in other legal acts on our products and services without the consent of a parent or legal guardian, unless otherwise permitted by applicable law.


Data Quality

We take reasonable steps to keep the personal data we possess accurate and up-to-date and to delete out of date or otherwise incorrect or unnecessary personal data.
As certain Apex products and services may allow you to manage your profile, we encourage you to access your personal data from time to time to ensure that it is correct and up-to-date. Please remember that it is your responsibility to provide us with correct details as well as to update the personal data you have provided us with in case of any changes.

Security

Apex takes reasonable technical and organizational information security measures to prevent and minimize such risks associated with providing personal data. Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your personal data against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction to your personal data. If a particular part of a Apex website supports on-line transactions, we will use an industry standard security measure, such as the one available through “Secure Sockets Layer” (“SSL”), to protect the confidentiality and security of online transactions.

Secured by RapidSSL

Cookies

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by your Web browser on your hard drive. Cookies can remember what information you access on one Web page to simplify your subsequent interactions with that Web site or to use the information to streamline your transactions on related Web pages. This makes it easier for you to move from Web page to Web page and to complete commercial transactions over the Internet. When you use the same computer to return to our site at a later time we will recognize you as a previous guest. We use cookies to make your online experience easier and more personalized. Cookies may permit us to send focused online content to you. If you do not wish to receive cookies, or want to be notified before they are placed, you may set your web browser to do so, if your browser so permits.
We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

Your Rights

In case you wish to know what personal data we hold about you or you wish to replenish, rectify, anonymize or delete any incomplete, incorrect or outdated personal data, or you wish us to cease processing your personal data for the purpose of sending promotional materials or direct marketing or for the performance of market research or on other compelling legal grounds, you may, as appropriate and in accordance with applicable law, exercise such rights by contacting us through the contact points referred to below. In some cases, especially if you wish us to delete or cease the processing of your personal data, this may also mean that we may not be able to continue to provide the services to you. We encourage you to use available profile management tools for the above purposes as such tools often provide you with direct access to your personal data and allow you to effectively manage it.
Please note that Apex may need to identify you and to ask for additional information in order to be able to fulfill your above request. Please also note that applicable law may contain restrictions and other provisions that relate to your above rights.


Free Freight Offers

Apex Sports Group offers "Free Freight" for product size exchange and potentially as a promotional offer. All "Free Freight" offers are valid within the continental United States. Customers will be responsible/charged for all shipments outside of the continental United States.

The Controller of Your Personal Data and Contact Details

Apex Sports Group, LLC., is the controller of your personal data.

In matters pertaining to Apex’s privacy practices you may also contact us at Legal:

Apex Sports Group. LLC
.

4699 Nautilus Ct. South, Suite 304

Boulder, CO 80301


Changes to This Privacy Policy

Apex may from time to time change this Privacy Policy or change, modify or withdraw access to this site at any time with or without notice.