Domestic USA Customers
-Please initiate your return by completing the information below. You will receive a shipping label to print and attach to your return. The $19.99 cost of the return shipping will be deducted from your refund should the returned boots pass inspection.
-Refunds are only issued when incoming boots are not skied in, not used, not damaged, and show no signs of wear. Boots will be sent back to the customer without a refund issued should any signs of wear or use be discovered in the inspection process.
-If the returned boots pass inspection, a refund is issued less the return shipping cost of $19.99. The refunded amount should take 3-5 business days to appear on the customer’s chosen payment method at time of purchase.
International (outside USA) Customers
-We do not accept returns on sales outside the USA. No exceptions. This is due to customs clearance, affiliated duty, VAT and other related complications of cross-border commerce. All sales outside the USA are final.